Terms & Conditions
By using this website or booking counselling services with Chris’ Place, you agree to the following terms.
Counselling Services
Chris’ Place provides individual counselling services within the counsellor’s professional scope of practice. Counselling is a collaborative process, and outcomes vary from person to person. No specific result or outcome can be guaranteed.
Privacy & Confidentiality
Your privacy is important to us. Information shared during counselling is treated as confidential and handled with care in accordance with applicable privacy laws and professional standards.
Confidentiality may have legal or professional limits in certain circumstances, including where disclosure is required or permitted by law, where there is a serious safety concern, or where reporting obligations apply. Where appropriate and legally permitted, these limits will be discussed with you.
Appointments & Cancellations
Appointments are scheduled in advance. Please provide reasonable notice if you need to cancel or reschedule. Missed appointments or late cancellations may be subject to the clinic’s cancellation policy.
Communication
Communications outside scheduled counselling sessions are intended primarily for administrative purposes. Email, text messaging, and other electronic communications may carry privacy risks, and clients are encouraged not to send highly sensitive personal information through these methods.
Emergency Situations
Chris’ Place is not an emergency or crisis service. If you are experiencing an immediate emergency or believe you or someone else is at risk of serious harm, please contact emergency services or go to the nearest emergency department.
Fees
Counselling fees and applicable payment policies will be communicated at the time of booking. Clients are responsible for determining whether their insurance or benefits plan covers counselling services.
Professional Boundaries
Chris’ Place maintains appropriate professional boundaries and is committed to providing a respectful, safe, and non-judgmental counselling environment. Services may be discontinued when continued counselling is no longer appropriate or cannot be provided within the counsellor’s professional scope.
Website Information
Information provided on this website is for general informational purposes and is not a substitute for professional medical, psychiatric, legal, or other specialized advice.
Chris’ Place reserves the right to update these Terms & Conditions as needed. By continuing to use this website or counselling services, you acknowledge the current terms.